Fact Sheet
Broadspire, a Crawford Company and leading third-party administrator
to employers and insurance companies, offers a broad array of customized
claim and medical management services designed to increase employee
productivity and contain costs. Our services include:
- Workers compensation
- Auto and general liability claims management
- Medical and field case management, either integrated with
casualty services or available on an unbundled basis
- Integrated workers compensation and disability management
programs
- Risk and safety consulting
As an independent third-party administrator, Broadspire focuses
on service delivery, flexible program design and optimal processes
to drive a greater return on investment for our customers. We create
customized solutions designed to increase productivity and reduce
costs for mid-size and large employers throughout the country.
Value proposition
Broadspire offers the most comprehensive, integrated platform
of claim, medical and case management services in the industry.
The breadth and scope of our services provide customers with increased
flexibility, convenience, greater efficiency and a proven track
record for reducing expenses and loss costs. Our people, processes,
technology and programs work to provide our customers with superior
outcomes and a greater return on investment.
| Broadspire Differentiator
|
Customer Benefit
|
| Fully integrated service model
|
Ease of program administration through coordination
of all services supporting workers compensation, liability
and integrated disability claim management. End result is
reduced claim, medical and ancillary service costs. |
| Flexibility |
We work closely with our clients to design
service program that meet their unique needs and requirements.
We’re not beholden to conflicting ownership or management
goals, which allows us to be completely customer-driven.
|
| Outcomes |
Broadspire returns healthy employees to
work quickly and, at the same time, saves their employers
workers compensation and disability costs. |
| Staff knowledge and expertise
|
Flawless program transition, consistency
in claim handling and service delivery and experts skilled
in handling diverse programs throughout all industries.
End result is a commitment to treat client’s money like
it is our own and an ability to close claims faster with
better results. |
| Superior outcomes measurement
|
Easy to access, quantifiable measurements
which gauge our performance based on selected criteria and
benchmarked to industry data for both casualty and disability.
|
| Superior medical protocols
|
Reduced medical costs and fees associated
with savings, shorter durations and focused strategy drive
early, successful return to work and increased productivity.
|
| Technology |
Real-time access to industry-leading technology
designed to allow for single source claim and data management
of complete program history. |
Results
Return-to-work
- Telephonic case management: 97%
- Field case management for all cases: 79%
- Field case management with early referral to care management:
90%
Medical bill review/PPO
- 61.5% savings (excluding duplicates)
Pharmacy program
Facts and figures
Headquarters: Plantation, Florida
Number of claim offices: 58
Number of employees: 2,500
About Crawford & Company
Based in Atlanta,
Georgia, Crawford & Company is the world’s largest independent provider
of claims management solutions to insurance companies, and self-insured
entities, with a global network of more than 700 offices in 63 countries.
Major service lines include:
- Property and casualty claims management
- Integrated claims and medical management for workers compensation
- Legal settlement administration, including class action
and warranty inspections
- Risk management information services
The Company’s shares are traded on the NYSE under the symbols
CRDA and CRDB.
|
