Broadspire, a Crawford Company and leading third-party administrator to
employers and insurance companies, offers a broad array of customized claim and
medical management services designed to increase employee productivity and
contain costs. Our services include:
- Workers compensation
- Auto and general liability claims management
- Medical and field case management, either integrated with casualty services or
available on an unbundled basis
- Integrated workers compensation and disability management programs
- Risk and safety consulting
As an independent third-party administrator, Broadspire focuses on service
delivery, flexible program design and optimal processes to drive a greater
return on investment for our customers. We create customized solutions designed
to increase productivity and reduce costs for mid-size and large employers
throughout the country.
Broadspire offers the most comprehensive, integrated platform of claim, medical
and case management services in the industry. The breadth and scope of our
services provide customers with increased flexibility, convenience, greater
efficiency and a proven track record for reducing expenses and loss costs. Our
people, processes, technology and programs work to provide our customers with
superior outcomes and a greater return on investment.
|Fully integrated service model
Ease of program administration through coordination of all services supporting
workers compensation, liability and integrated disability claim management. End
result is reduced claim, medical and ancillary service costs.
We work closely with our clients to design service program that meet their
unique needs and requirements. We’re not beholden to conflicting ownership or
management goals, which allows us to be completely customer-driven.
Broadspire returns healthy employees to work quickly and, at the same time,
saves their employers workers compensation and disability costs.
|Staff knowledge and expertise
Flawless program transition, consistency in claim handling and service delivery
and experts skilled in handling diverse programs throughout all industries. End
result is a commitment to treat client’s money like it is our own and an ability
to close claims faster with better results.
|Superior outcomes measurement
Easy to access, quantifiable measurements which gauge our performance based on
selected criteria and benchmarked to industry data for both casualty and
|Superior medical protocols
Reduced medical costs and fees associated with savings, shorter durations and
focused strategy drive early, successful return to work and increased
Real-time access to industry-leading technology designed to allow for single
source claim and data management of complete program history.
- Telephonic case management: 92%
- Field case management for all cases: 94%
- Field case management with early referral to care management: 96.5%
Medical bill review/PPO
- 62.7% savings (excluding duplicates)
- 83% BPM Network Penetration
Facts and Figures
Headquarters: 1001 Summit Blvd, Atlanta, GA 30319
Number offices (Claim and Medical Management): 50 domestic, 21 international
Number of employees: 2,000 including nearly 800 medical management and 100 RMIS professionals
Quality is our top priority:
91.5% average client audit score in 2010
Carrier partners – approved by 43 different carriers
About Crawford & Company
Based in Atlanta, Georgia, Crawford & Company is the
world’s largest independent provider of claims management
solutions to the risk management and insurance industry as
well as self-insured entities, with an expansive global
network in more than 70 countries.
Major service lines include:
- Property and casualty claims management
- Integrated claims and medical management for workers
- Legal settlement administration, including class
action and warranty inspections
- Risk management information services
The Company’s shares are traded on the NYSE under
the symbols CRDA and CRDB.
Broadspire is committed to conducting its business with
the highest integrity. Please click this link to view
Crawford & Company’s Code of Business Conduct
and Ethics, which applies to all of our employees. To
report potentially unethical or illegal corporate
activity, please call the Confidential AlertLine at
800-854-3205.* The Confidential AlertLine operates 24
hours a day. Callers may choose to remain anonymous.
*If calling from outside the United States, dial
866-265-4222. A country-specific access code must be
dialed before this number. Direct Access Codes vary by
country and may be changed at any time. Direct Access
Codes can be found on AT&T’s website at: http://www.business.att.com/bt/access.jsp.