e-TriageSM
Our proprietary e-TriageSM application helps claims
professionals, case managers and medical professionals identify
both the conventional medical issues and the often unseen
complications early in the life of the claim. As e-Triage guides
injured workers, providers and employers through the questions, it
also evaluates and scores the responses. It leverages more than 750
evidence-based studies to create a flow of questions that will lead
to a better understanding of each claim. Unlike any other kind of
interview system, e-Triage captures interview responses as data points
and not as text boxes.
E-Triage then allows the claim professional to gather more information
in less time, follow up appropriately on responses to high-gain questions
and evaluate the information systematically. The system’s end result:
- Identifies critical factors impacting recovery and return to work
- Searches for issues surrounding an injured worker’s reaction to the
injury process
- Presents the psycho-social factors affecting recovery
- Supports appropriate interventions to address the issues that can
reduce both claim duration, costs and expedite a successful
return-to-work
Contact us to learn more about
how e-Triage can improve your workers compensation
and liability program.
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