Contact Us

To find out how Broadspire® can be your global partner, please contact:

Niels de Kock
Client Services Director, Global Markets
T: + 32 (0) 2 714 0371
M: + 32 (0) 473 881 531
E: nielsdekock@broadspire.eu

Motor Claims

We provide flexible and tailored motor solutions to suit your claims handling requirements.

Motor – own damage claims

  • Management of own damage claims efficiently and cost effectively
    • Design of a customised process for you
    • Direct notification of loss, or via your call centre
  • Assurance for shortest claim turnaround
    • Getting your driver back on the road as soon as possible
  • Networkofsurveyors in each country
    • Coordination with your preferred partners
    • Limitation of costs through a pragmatic cost/benefit approach when appointing experts
  • Access to repair networks
    • Possibility of working with repair networks and other preferred suppliers
    • Remote expertise where possible 

Motor – non-fault recovery claims

  • Immediate evaluation of liability upon receipt of notification
    • Instant follow-up with driver where supporting evidence is required
    • Start of recovery action
    • Avoidance of litigation and/or external legal fees
  • Active management of all outstanding recoveries

 Motor – third party liability claims

  • Management of third party liability claims
    • As officially appointed claims representatives
    • In delegation from insurer to broker
    • With access to specialised traffic lawyers where required
  • Adherence to local claims conventions
    • In countries where this applies
  • Specialised bodily injury claims handlers
    • Management of all business interruption claims in-house
  • Access to international Broadspire network
    • Ability to handle cross-border claims in Europe