Contact Us

To find out how Broadspire® can be your global partner, please contact:

Niels de Kock
Client Services Director, Global Markets
T: + 32 (0) 2 714 0371
M: + 32 (0) 473 881 531

Local Claims Management

We provide a complete range of end-to-end Third Party Administration solutions on a pan-European basis encompassing all lines of business. Our aim is to settle each claim on the best terms possible within the shortest possible period, reflecting your individual claims philosophy.

Our complete claims services are provided from First Notification of Loss (FNOL) to settlement, for corporations, insurers, brokers and other entities with attendant needs for financial / risk management data and treasury fund management.

A local claims service in each country, including: 

  • One main dedicated contact in each country
    • Supported by a local claims team
  • Local claim notification to a local Broadspire office
    • Directly from your customer, claimant or your local office
  • Handling procedures customised to each client
    • One service level agreement
    • Regular review meetings
  • We handle the claim on your behalf
    • We set reserves, appoint experts (if applicable) initiate recoveries and deal directly with any Third Party claim
  • Follow up proactivity and pay claim
    • Through Crawford iQ (or proprietary global claims management system) within our delegated authority)