Your Success is Our Success

We measure our success by the quality, consistency and outcomes of your program and continually strive to deliver the industry’s best claims and administration services.

Alpha Insurance Customers

Broadspire acts on behalf of Alpha Insurance, a Danish insurer who provides underwriting capital, or money, to UK coverholders, being the companies that sell the insurance policies in the UK. 

Your policy was purchased from the coverholder and the monies to pay resulting claims is provided by Alpha Insurance. 

On the 8 May 2018, we were informed that the Copenhagen Probate Court has made an order of liquidation proceedings against Alpha Insurance, and that a trustee of the bankruptcy estate has been appointed. As such, Broadspire has been ordered to cease payments on all claims as well as processing any new or existing claims.

We are not able to provide advice to you at this time. All advice must be provided by the organisation that sold you your policy. 

Please contact them directly. We apologise for any inconvenience but the situation is outside of our control. 

You can also visit the Alpha website for further information, including contact details for the trustee of the bankruptcy estate -

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General Questions, Customer Service and Claim Information

Please contact with questions, issues or feedback regarding Broadspire or claim-related information:

Kirsten M Early
Managing Director
T: +44 0 1908 302 000 

John Fearn
Client Development Manager
T: +44 (0)1908 302356
M: +44 (0)7500 797698

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