Global Approach

Broadspire and our parent company, Crawford & Company, have global capabilities unique in the TPA industry. We provide the most comprehensive, global, integrated solution for corporate, insurer and re-insurer claims administration.

Our powerful portfolio of integrated services adds value and reduces the costs of claims administration.

Broadspire has the ability to:

  • Consolidate data from across the globe despite jurisdictional and currency differences
  • Handle global programs with a single point of contact for easy service
  • Unite multiple carriers, resources and vendors within one claims program
  • Scale a claims program to match any footprint
  • Handle complex technical claims no matter when or where they occur

Our Reach & Resources


Any of our claims or account professionals can connect clients to a global network of services. Whether it’s an auto liability investigator in South Africa or ambulatory transportation from Beijing to Boston, our employees make it happen. We have employees with special experience in oversees issues such as Defense Base Act and Longshore and Harbor Workers Act coverage.

In addition, our London-based Global Markets group services multinational insurers and employers looking for comprehensive solutions available around the world. Whether you need claims services, medical management, a risk management information system or consulting, we can help, anytime and anywhere.


Broadspire’s footprint can be as small or as large as necessary. We are the third party administrator for both small local companies as well as Fortune 100 multi-national companies.

With service offerings across the U.S., Europe, Asia and Australia, our claims management operations are able to offer:

  • Seamless claims handling processes following each client's claims philosophy
  • Global reach combined with local knowledge (culture, law, language)
  • Integrated access to Crawford's loss adjusting services where necessary
  • Our web-based system, is designed to provide consistency of approach for claims handlers around the globe
  • Program management and dedicated account management
  • Information and unique global data consolidation (cross border data)
  • Wide array of services (lines of business which includes: motor, liability, property, uninsured loss recovery, marine and transportation, personal injury and rehabilitation)
  • Multi currency capability

Integrated Approach:

Broadspire offers an integrated approach that separates us from our competition. Claim, clinical, account and analytical professionals form a team with the singular goal of improving our service and our clients’ claims programs.

A Broadspire integrated team may include a combination of:

  • Claims professionals
  • SCHIP regulations specialists
  • Field or telephonic case managers
  • Medical management clinicians
  • Senior nurse reviewers
  • Physician reviewers
  • RMIS account managers
  • TPA account managers
  • Client Advocates
  • Absence Coordinators

*As a Crawford Company, Broadspire is based in Atlanta, Ga. Services are offered by Crawford & Company under the Broadspire brand in countries outside the U.S.